Case Study: Recent Data Recovery Cases in Kenya
When it comes to storage media devices, unforeseen challenges can arise, leading to critical failure situations. Hi Tech Data Group™ a leading data recovery service provider in Kenya, recently undertook a number of challenging cases spanning various scenarios. This case study highlights the successful resolution of these cases, showcasing our expertise, innovative techniques, and commitment to client satisfaction.
Case 1 – SAS Drives: Dell Server RAID Failure:
Type of Server: Dell PowerEdge R740
RAID Configuration: RAID 5 with 4 SAS Drives
Issue: RAID configuration failure on a corporate server resulting in data inaccessibility.
Approach: Thorough analysis of RAID array integrity, followed by meticulous raid reconstruction imaging and data extraction.
Result: Successful restoration of critical business data with minimal downtime, ensuring business continuity.
Case 2 – HP Raid Server Corruption:
Type of Server: HP ProLiant
RAID Configuration: RAID 0 with 5 drives
Issue: Server corruption due to hardware malfunction, leading to data loss.
Approach: Utilization of advanced recovery tools and techniques such successful reconstruction of custom file system to recover data from corrupted server drives.
Result: Full recovery of lost data, including critical business documents and customer records, enabling seamless operations.
Case 3 – Seagate NAS Storage Failure:
NAS Model: Seagate Business Nas
Number of Drives: 4-drive RAID 5 configuration
Issue: Failure of NAS storage system causing loss of multimedia files and project data.
Approach: Comprehensive assessment of NAS storage components, followed by targeted data recovery procedures which include raid array rebuilding and data extraction.
Result: Successful retrieval of multimedia files and project data, ensuring continuity in client operations and project delivery.
Case 4 – WD MyCloud NAS Storage:
NAS Model: WD MYCLOUD HOME DUOS
Number of Drives: 2-drives RAID 1 configuration
Issue: NAS RAID array failure leading to the loss of financial records and client databases.
Approach: RAID array reconstruction and meticulous recovery of financial and client data.
Result: Restoration of critical financial records and client databases, facilitating seamless business operations and client services.
Case 5 – Seagate Physical Head Swap:
Hard Drive Model: Seagate 4TB
Cause of Damage: Physical head crash
Issue: Physical head damage in HDD resulting in data inaccessibility.
Approach: Looking for a matching donor; whereby a matching donor is found. Delicate head swap procedure to restore data accessibility while ensuring data integrity.
Result: Successful recovery of data from the damaged HDD, preserving data integrity and preventing further data loss.
Case 6 – Western Digital Head Replacement: With Complex Firmware issues
Hard disk Type: Western Digital 500GB HDD
Hard Drive Model: Western Digital WD
Issue: Head failure in HDD causing data loss and disk inaccessibility.
Approach: Looking for a matching donor; whereby a matching donor is found Precision head replacement technique to restore HDD functionality and Meticulous Firmware repair procedure e.g rebuilding of module 190
Result: Complete recovery of data from the faulty HDD, safeguarding critical business information and preventing potential revenue loss.
Case 7 – WD Firmware Corruption:
Hard Drive Model: Western Digital 4 TB WD
Issue: Firmware corruption in the storage drive leading to data loss.
Approach: Firmware repair and recovery procedures to regain access to the inaccessible data.
Result: Successful restoration of data from the corrupted drive, mitigating data loss risks and ensuring data availability.
Case 8 – Toshiba HDD Bad Sector Recovery:
Disk Type: Toshiba 2.5″ HDD
Issue: Bad sectors on the storage drive causing data read errors and data loss.
Approach: Advanced bad sector recovery techniques to retrieve data from affected areas. This includes meticulous firmware exploration of valid data sections
Result: Efficient recovery of data from the drive with bad sectors, preserving data integrity and preventing further data loss.
Case 9: HDD Submerged in Water After Floods
Disk Type: Western Digital HDD
Issue: Hard drive submerged in water after the recent flooding in Nairobi.
Approach: We were able to repair the PCB, fix firmware issues, image the disk & extract data
Results: All data was successfully recovered.
Case 10: Seagate Hard Drive Fell – Clicking Sound
Disk Type: Seagate HDD
Issue: Hard drive fell down and developed clicking sounds.
Approach: We sourced for a matching hard drive donor that was used to swap/replace the failed read/write heads inside a cleanroom. We then repaired the firmware and extracted the data.
Results: All company data was successfully recovered.
Case 11: SSD Data Recovery – Firmware Damage
Disk Type: Solid State Drive – SSD
Issue: SSD could not be accessed.
Approach: We diagnosed the SSD and found out that it has a firmware damage. We repaired the firmware with our specialized tools and then imaged the entire disk for data extraction.
Results: Family images and videos were successfully recovered.
Case 12: Formatted Disk
Disk Type: SSD Storage
Issue: The SSD was accidentally formatted
Approach: We took a physical image of the entire disk, we then extensively deep scanned the entire disk and manage to locate the deleted data. We run an integrity test where a large part of the data was working and a small part required repair.
Results: 95% of the data recovered but the rest was overwritten beyond repair.
Data Recovery Experts : Data Recovery Case Study
In each of the aforementioned cases, Hi Tech Data Group demonstrated unparalleled expertise, dedication, and innovation in resolving complex data recovery challenges. Our commitment to excellence and client satisfaction was evident in the successful recovery of critical data, enabling our clients to overcome adversity and continue their operations without disruption. These cases underscore our position as a trusted partner in data recovery, offering reliable solutions tailored to meet the diverse needs of our clients.