Data Recovery FAQs

Losing data can be a heart-stopping experience. Whether it’s a missing work document, cherished family photos, or critical business records, sudden data loss can feel really bad.. But worry not! Hi Tech Data Group is here to answer your burning questions and calm the data storm within.

Losing data doesn’t have to be a disaster. Let Hi Tech Data Group be your knight in shining armor, retrieving your precious information and restoring your peace of mind. With our expertise, advanced technology, and commitment to customer satisfaction, we’ll help you navigate the data recovery journey with confidence.

Tip: Prevention is always better than cure! Regularly back up your data to avoid the stress of data loss altogether.

Here are examples of Frequently Asked Questions on Data Recovery Services in Kenya;

What types of data loss can you recover?

We’re data recovery superheroes! We specialize in rescuing data from a wide range of scenarios, including:

• Accidental deletion: Hit the “Delete” button a little too hastily? We’ve got you covered.
• Formatting errors: Formatting gone wrong? Don’t format your hopes – we can often retrieve your data.
• Hardware failures: Hard drive crash? SSD malfunction? We have the tools and expertise to navigate through hardware hiccups.
• Software corruption: Malware got you down? Corrupted files holding you hostage? We’ll fight the digital demons and bring your data back to life.
• Logical errors: Operating system issues got you in a bind? We can navigate the logic puzzle and recover your data.

Can you recover data from all storage devices?

We’re device agnostic! From traditional hard drives and SSDs to USB drives, servers, Nas, Ransomware, memory cards, and even RAID arrays, we have the knowledge and equipment to tackle a variety of storage media.

How much does data recovery cost in Kenya?

The cost depends on the complexity of the data loss and the amount of data to be recovered. However, we prioritize transparency and offer upfront pricing with no hidden fees. We also offer professional diagnostics to assess the situation and provide you with a personalized quote before any work begins.

Do you guarantee successful recovery?

While we have a very high success rate, unfortunately, we can’t always promise miracles. The severity of the damage and the specific circumstances of the data loss play a role. However, we always strive for the best possible outcome and will keep you informed throughout the process.

What should I do if I think I’ve lost data?

Act fast! Stop using the affected device immediately to avoid overwriting the lost data. Then, contact Hi Tech Data Group! We’ll guide you through the steps and answer any further questions you have.

How Long Does Data Recovery Take?

Data recovery on logical damage can take about 1 to 4 days, while physical damage can take about 3 to 7 days depending with the extent of damage and type of storage media storage device. However, some cases can take longer depending with the availability of donors for physical head swaps.

What Can Impact the Chance of Successful Recovery?

Certain actions, such as continuing to write new data to a failing storage device, can make some files unrecoverable. Our experts explain important do’s and don’ts when your device fails to give you the greatest odds of getting your files back intact. We highlight these data recovery best practices upfront.

Why Choose Hi Tech Data Group?

With advanced capabilities most providers lack, competitive and transparent pricing, and years of experience, you can feel confident entrusting your irreplaceable data with our dedicated specialists. We provide the expertise, care, and responsiveness you deserve during this stressful time.