Data Recovery Case Study

Case Study: Recent Data Recovery Cases

When it comes to data, unforeseen challenges can arise, leading to critical data loss situations. Hi Tech Data Group™ a leading data recovery service provider in Kenya, recently undertook eight challenging data recovery cases spanning various scenarios. This case study highlights the successful resolution of these cases, showcasing our expertise, innovative techniques, and commitment to client satisfaction.

Case 1 – SAS Drives: Dell Server RAID Failure:

Type of Server: Dell PowerEdge R740

RAID Configuration: RAID 5 with 4 SAS Drives

Issue: RAID configuration failure on a corporate server resulting in data inaccessibility.

Approach: Thorough analysis of RAID array integrity, followed by meticulous raid reconstruction imaging and data extraction.

Result: Successful restoration of critical business data with minimal downtime, ensuring business continuity.

Server SAS Drive Data Recovery

Case 2 – HP Raid Server Corruption:

Type of Server: HP ProLiant

RAID Configuration: RAID 0 with 5 drives

Issue: Server corruption due to hardware malfunction, leading to data loss.

Approach: Utilization of advanced recovery tools and techniques such successful reconstruction of custom file system to recover data from corrupted server drives.

Result: Full recovery of lost data, including critical business documents and customer records, enabling seamless operations.

HP Server Data Recovery

Case 3 – Seagate NAS Storage Failure:

NAS Model: Seagate Business Nas

Number of Drives: 4-drive RAID 5 configuration

Issue: Failure of NAS storage system causing loss of multimedia files and project data.

Approach: Comprehensive assessment of NAS storage components, followed by targeted data recovery procedures which include raid array rebuilding and data extraction.

Result: Successful retrieval of multimedia files and project data, ensuring continuity in client operations and project delivery.

Seagate Nas Data Recovery

Case 4 – WD MyCloud NAS Storage:

NAS Model: WD MYCLOUD HOME DUOS

Number of Drives: 2-drives RAID 1 configuration

Issue: NAS RAID array failure leading to the loss of financial records and client databases.

Approach: RAID array reconstruction and meticulous recovery of financial and client data.

Result: Restoration of critical financial records and client databases, facilitating seamless business operations and client services.

WD MYCLOUD Data Recovery

Case 5 – Seagate Physical Head Swap:

Hard Drive Model: Seagate 4TB

Cause of Damage: Physical head crash

Issue: Physical head damage in HDD resulting in data inaccessibility.

Approach: Looking for a matching donor; whereby a matching donor is found. Delicate head swap procedure to restore data accessibility while ensuring data integrity.

Result: Successful recovery of data from the damaged HDD, preserving data integrity and preventing further data loss.

Seagate Data Recovery

Case 6 – Western Digital Head Replacement: With Complex Firmware issues

Hard disk Type: Western Digital 500GB HDD
Hard Drive Model: Western Digital WD

Issue: Head failure in HDD causing data loss and disk inaccessibility.

Approach: Looking for a matching donor; whereby a matching donor is found Precision head replacement technique to restore HDD functionality and Meticulous Firmware repair procedure e.g rebuilding of module 190

Result: Complete recovery of data from the faulty HDD, safeguarding critical business information and preventing potential revenue loss.

Western Hard Disk Data Recovery Nairobi

Case 7 – WD Firmware Corruption:

Hard Drive Model: Western Digital 4 TB WD

Issue: Firmware corruption in the storage drive leading to data loss.

Approach: Firmware repair and recovery procedures to regain access to the inaccessible data.

Result: Successful restoration of data from the corrupted drive, mitigating data loss risks and ensuring data availability.

Western Digital Hard Drive Data Recovery

Case 8 – Toshiba HDD Bad Sector Recovery:

Disk Type: Toshiba 2.5″ HDD

Issue: Bad sectors on the storage drive causing data read errors and data loss.

Approach: Advanced bad sector recovery techniques to retrieve data from affected areas. This includes meticulous firmware exploration of valid data sections

Result: Efficient recovery of data from the drive with bad sectors, preserving data integrity and preventing further data loss.

Toshiba Hard Drive Data Recovery

Case 9: HDD Submerged in Water After Floods

Disk Type: Western Digital HDD

Issue: Hard drive submerged in water after the recent flooding in Nairobi.

Approach: We were able to repair the PCB, fix firmware issues, image the disk & extract data

Results: All data was successfully recovered.

Western Digital Hard Drive Data Recovery

Conclusion:

In each of the aforementioned cases, Hi Tech Data Group demonstrated unparalleled expertise, dedication, and innovation in resolving complex data recovery challenges. Our commitment to excellence and client satisfaction was evident in the successful recovery of critical data, enabling our clients to overcome adversity and continue their operations without disruption. These cases underscore our position as a trusted partner in data recovery, offering reliable solutions tailored to meet the diverse needs of our clients.