Data Recovery Services in Nairobi Kenya

Data Recovery Kenya by Professionals

Trusted Data Recovery in Kenya. Hi Tech Data Group is the leading provider of data recovery services in Kenya. Recognized among the best data recovery companies in Kenya, we recover lost data from various devices. These include: hard drives, servers, SSDs, phones, flash drives, mem cards, ransomware, NAS drives and RAID systems. Contact us today for professional data recovery Nairobi and beyond!

We offer the best data recovery in Nairobi and across the country. Westlands, Mombasa, Kisumu, Nakuru, Eldoret. Expertise that spans all types of file loss situations and ensuring maximum recovery chances. Our data recovery experts in Kenya have successfully recovered over 100,000 data loss cases. We are dedicated to providing fast, secure, and effective solutions tailored to your needs.

data recovery kenya

Data Recovery Kenya Contacts & Location

Data Recovery Kenya Contacts and Location: Call +254791 814241, Visit our Office at Westpark Towers, 1st Floor, Mpesi Lane, Westlands, Nairobi, Kenya.

We play a crucial role in helping individuals and businesses retrieve valuable documents that may have been lost due to various reasons. With the increasing reliance on digital information, the need for reliable data recovery services in Nairobi has never been more critical.

Visit our Data recovery Nairobi Centre Westlands – Whether you’re based in Nairobi or any other part of Kenya, Contact our reliable data recovery in Kenya can provide peace of mind knowing that your critical information is secure and recoverable when needed.

GET IN TOUCH

Call +254791 814241

Expert Data Recovery Nairobi

With our extensive expertise, advanced tools, and secure facilities, Hi Tech Data Group offers comprehensive data recovery in Nairobi Kenya which includes;

Hard Drive Data Recovery

  • Hard drive data recovery Kenya – Our clean room facilities and advanced tools allow us to handle even the most severe physical damage, such as head crashes, firmware issues, or mechanical failures.
  • We specialize in recovering files from failed or damaged hard disk drives (HDDs), including desktop, laptop, and external hard drives.

Server Data Recovery

  • We have server data recovery in Kenya capability to restore information from enterprise-grade storage solutions, including SANs, NAS devices, and direct-attached storage (DAS).
  • Specialists for failed or corrupted servers, including physical servers, virtualized environments, and cloud-based instances.
  • Expertise in recovering file from various server operating systems, such as Windows Server, Linux, and Unix variants.
  • Advanced techniques for handling server-specific issues like RAID array failures, documents corruption, and application-level file loss.
  • Support for recovering mission-critical files and applications, ensuring minimal downtime and business continuity.

NAS Data Recovery

  • NAS data recovery Kenya expertise in preserving information integrity and restoring information system structures during the restoration process.
  • Specialized services for recovering files from failed or damaged NAS devices used for network file storage and backup solutions.
  • Experience with various NAS brands and models, including Synology, QNAP, Buffalo, and WD My Cloud.
  • Advanced techniques for handling NAS-specific issues, such as RAID array failures, firmware corruption, and documents corruption due to power outages or hardware malfunctions.
  • Capability to restore information from single-disk and multi-disk NAS configurations, as well as NAS devices with redundant storage pools.

RAID Data Recovery

  • Hi Tech Data Group is among the few raid data recovery Kenya experts that can handle complex raid.
  • RAID (Redundant Array of Independent Disks) configurations offer redundancy, but failures can still occur, leading to loss.
  • Our Experts cover all levels of RAID arrays, including RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10, ensuring your critical documents are recovered efficiently.

SSD Data Recovery

  • SSD data recovery Kenya – Solid-state drives (SSDs) are becoming increasingly popular due to their speed and reliability, but they are not immune to loss.
  • Our engineers utilize specialized techniques to restore information from failed or corrupted SSDs, ensuring your valuable information is not lost.

Laptop Data Recovery

  • Expert laptop data recovery Kenya: support for failed or damaged laptop hard drives, solid-state drives (SSDs), and hybrid drives.
  • Advanced techniques for handling laptop-specific issues, such as physical damage from drops or liquid spills, and logical errors caused by power failures or software issues.
  • Clean room facilities to safely work on laptop drives without causing further damage.
  • Support for restoring files from various laptop brands and models, including Dell, HP, Lenovo, Acer, Asus and mac.
  • Expertise in retrieving files from encrypted drives and drives with specialized file systems or partitioning schemes.

Mobile Phone Data Recovery

  • Reliable mobile phone data recovery Kenya: We provide services for various types of mobile phones, including smartphones and tablets.
  • Our expertise covers major operating systems like iOS (iPhone, iPad), Android, and Windows Phone.
  • They can restore files from mobile phones affected by physical damage, liquid damage, software issues, or accidental deletion.
  • Advanced techniques are used to extract information from internal memory, removable memory cards, and even damaged or encrypted devices.

Memory Card Data Recovery

  • SD card data recovery services in Kenya for failed or corrupted memory cards (SD, CF, XQD, etc.).
  • Advanced techniques for handling physical damage, logical errors, and file system corruption on these small storage devices.
  • Clean room facilities and specialized tools to safely handle and retrieve files from delicate memory card components.
  • Support for restoring files from memory cards used in various applications, such as digital cameras, drones, smartphones, and embedded systems.
  • Expertise in handling encrypted and password-protected storage devices, ensuring confidentiality during the retrieval process.

Flash Drive Data Recovery

  • Flash disk data recovery Kenya – Restoring information from all major USB flash drive brands like SanDisk, Kingston, Transcend, Lexar, PNY, and more.
  • Handling various USB drive interfaces including USB 2.0, USB 3.0, and USB Type-C.
  • Expertise in restoring information from encrypted and password-protected USB drives.
  • Capability to restore corrupted or damaged USB drives, even after failed attempts by other tools.

Ransomware Recovery & Removal Service

  • Ransomware attacks can encrypt and hold documents hostage, leading to information loss if the ransom is not paid or the decryption process fails.
  • We offer specialized ransomware data recovery Kenya to retrieve documents from devices affected by various ransomware strains.
  • Our experts use advanced tools and techniques to bypass encryption and restore information without paying the ransom or risking further loss.
  • Professional ransomware removal services in Kenya. Our experts quickly remove ransomware infections, restore encrypted documents, and secure your systems
  • We also provide guidance on mitigating ransomware attacks and implementing preventive measures.

Formatted & Deleted File Retrieval

  • Accidental or intentional formatting of storage devices can lead to complete loss, making the files seemingly irrecoverable.
  • Our formatted device file retrieval service utilizes advanced file carving techniques to restore lost or deleted information from formatted devices.
  • They can recover files from formatted hard drives, solid-state drives (SSDs), memory cards, and other storage media.
  • If you want know how to recover your valuable data, our experts have the expertise to handle various systems and partition schemes, ensuring maximum Restoration.

Virtual Machine Recovery

  • Virtual environments offer flexibility and scalability, but file loss can still occur due to various reasons, such as accidental deletion, corruption, or virtual disk failures.
  • Our virtual server data recovery in Kenya cover popular platforms like VMware, Hyper-V, and VirtualBox, helping you recover your virtual machines.

Database File Restoration

  • Information System are the backbone of many businesses, and file loss can have severe consequences.
  • Our DB restoration services in Kenya cover popular databases like Microsoft SQL Server, Oracle, MySQL, Exchange, SharePoint, QuickBooks, Tally and PostgreSQL, ensuring your critical file is recovered and your operations can resume without disruption.

Chip Off Recovery & Forensics

  • The chip-off method is a forensic retrieval technique that involves physically removing the memory chip from a device, such as a smartphone or tablet.
  • Chipoff data recovery kenya – Our technicians bypass any software-related issues and access raw files stored on the chip.
  • It is particularly useful for devices that are severely damaged or non-functional, providing a higher success rate for retrieval compared to traditional methods.

Importance of Data Recovery Services Kenya

Data recovery Nairobi services play a vital role in helping businesses recover lost files and restore operations quickly. By utilizing specialized techniques and software tools, our rescue experts in Kenya can retrieve documents from damaged or corrupted storage devices. This ensures that companies can resume their normal activities without suffering significant downtime or financial losses.

Moreover, our solutions for data recovery in Nairobi, provide peace of mind to individuals who may have accidentally deleted important documents or photos. With the help of professional technicians, they can often recover seemingly lost information that holds sentimental value.

Investing in a reliable retrieval company in Kenya is essential for safeguarding sensitive information and ensuring business continuity in Kenya..

Best Data Recovery Companies in Kenya

Hi Tech Data Group is among the best data recovery companies in Nairobi Kenya that can salvage lost documents. Loss can occur due to various reasons, including physical damage, logical errors, malware attacks, or accidental deletion.

Whatever the cause, our team is among the experienced restoration companies Kenya has the expertise and tools to retrieve your information safely and securely. Visit our Data Recovery Centre in Kenya Today.

Our data recovery in Kenya service is across the country & all cities & towns ie Nairobi, Westlands, Mombasa, Kisumu, Nakuru, Eldoret, Parklands, CBD, Upper Hill, Machakos, Nanyuki, Thika, Karen, Gigiri, Lavington, Runda, Kikuyu, Muthaiga, Limuru, Naivasha, Kiambu, Kilimani, Langata et

Our Data Recovery Process in Kenya

Learn more about about our process.

Step 1: Bring or Send Device

  • Clients initiate the files retrieval process by contacting Us through various channels (phone, email, website form).
  • Securely package and ship the failed device to our facilities. or physically bring the failed device to our office.
  • Strict chain-of-custody protocols are followed during device transportation, ensuring information security and confidentiality.
  • Upon receiving the device, it is carefully logged and assigned a unique case ID for tracking purposes.

Step 2: In-Lab Evaluation & Diagnosis

  • In our specialized diagnostic labs, certified engineers perform a thorough evaluation of the failed device.
  • Advanced tools and techniques are used to diagnose the root cause of the files loss, such as physical damage, logical errors, or firmware corruption.
  • The evaluation also determines the complexity of the retrieval process and any potential risks involved.
  • Diagnosis also helps determine the cost of data recovery in Kenya.

Step 3: Data Recovery Attempt

  • Based on the evaluation results, the most appropriate retrieval approach is selected and executed by our experienced data recovery in Kenya specialists.
  • For physically damaged devices, the retrieval process takes place in certified Class 100 clean room facilities to prevent further damage.
  • Logical errors and system corruption are addressed using specialized software tools and techniques.
  • Regular progress updates are provided to the client throughout the retrieval process.

Step 4: Data Verification & Secure Storage

  • Once the retrieval process is complete, the retrieved files undergoes thorough verification to ensure its integrity and completeness.
  • The verified files are securely stored on encrypted storage media or secure servers, awaiting client approval for files transfer.
  • We maintain strict file handling protocols to ensure confidentiality and prevent unauthorized access.

Step 5: Data Transfer & Client Delivery

  • After receiving client approval, the recovered documents are securely transferred to the client’s preferred storage media or cloud storage solution.
  • Encrypted transfer methods are used to maintain files security during the delivery process.
  • The client receives the recovered information along with a detailed report, documenting the process and any relevant findings.

Step 6: File Destruction & Case Closure

  • Upon successful delivery, We follow strict files destruction protocols to securely erase any remaining client files from our systems.
  • The case is officially closed, and all documentation related to the retrieval process is archived for future reference if needed

Throughout the entire rescue process, We maintains the highest standards of security, confidentiality, and professionalism.

Our Expertise & Why Choose Us

Our team of certified data recovery in Nairobi expert have extensive experience in handling all types of flash drive failures, including:

Our Expertise
  • Physical Damage: Whether your Hard Drive has been dropped, crushed, or exposed to liquid, our advanced techniques and clean room facilities can safely restore information from physically damaged devices.
  • Logical Errors: Corruption, virus infections, or file system errors can render your documents inaccessible. Our experts utilize specialized tools and methodologies to restore documents from logically corrupted drives.
  • Accidental Deletion & Formatting: Mistakenly deleting important files or formatting your Drive can be a frustrating experience. Our rescue processes can retrieve accidentally deletion, ensuring minimal loss.
  • Capable to handle Server & Complex Raid Experts ie Raid 50, 6, 10
Why Choose Us
  1. In House Clean Room Lab
  2. Privacy & Confidentiality – Sign NDA
  3. Emergency Diagnosis & Retrieval in 24Hrs
  4. Onsite File Rescue Option
  5. Chip Off Retrieval & Forensics
  6. Flexible 2 Month Payment Plan
  7. Serve East African & Africa Countries
  8. Able to handle complex raid server systems

Factors to Consider When Choosing a Data Recovery in Nairobi

When it comes to choosing a data recovery company in Kenya, there are several factors to consider to ensure you make the right decision for your business or personal needs.
First and foremost, look for a service provider with a solid reputation and track record of successfully recovering documents from various types of storage devices.

Reading reviews and testimonials from previous clients can give you insight into their reliability and expertise.
It’s also essential to inquire about the technologies and methods they use for retrieval. A reputable service provider should have state-of-the-art equipment and employ industry best practices to maximize the chances of successful retrieval.
Consider the security measures in place to protect your sensitive information during the Restoration process. Information confidentiality is crucial, so ensure that the service provider has robust information protection protocols in place.

Do not be tempted to use free softwares for windows, linux or IOS. this is because it posses the risk of overwriting the files making it impossible to retrieve. Always consult professionals and determine prices before attempting on your own.

Expertise You Can Trust

With years of experience in the industry in Kenya, we have honed our skills and developed advanced techniques to retrieve lost files from various devices.

We utilize the latest technology and tools in the process. Our cleanroom facilities ensure that we can handle even the most delicate retrieval tasks without risking further damage to your files.

Being among the most trusted retrieval company in Kenya, We stay updated with the latest advancements in techniques to provide you with the best possible service.

Don’t let information loss disrupt your life. Contact our experts for consultation and take the first step toward recovering your lost documents! Our friendly and knowledgeable staff is ready to assist you.

Case Study & Proven Work

Case 1 – SAS Drives: Dell Server RAID Failure:
    Case 1 – SAS Drives: Dell Server RAID Failure:

    Type of Server: Dell PowerEdge R740 RAID Configuration: RAID 5 with 4 SAS Drives Issue: RAID configuration failure on a corporate server resulting in data inaccessibility. Approach: Thorough analysis of RAID array integrity, followed by meticulous raid reconstruction imaging and data extraction. Result: Successful restoration of critical business data with minimal downtime, ensuring business continuity.

    Case 2 – HP Raid Server Corruption:
      Case 2 – HP Raid Server Corruption:

      Type of Server: HP ProLiant RAID Configuration: RAID 0 with 5 drives Issue: Server corruption due to hardware malfunction, leading to data loss. Approach: Utilization of advanced recovery tools and techniques such successful reconstruction of custom file system to recover data from corrupted server drives. Result: Full recovery of lost data, including critical business documents and customer records, enabling seamless operations.

      Case 3 – Seagate Physical Head Swap:
        Case 3 – Seagate Physical Head Swap:

        Hard Drive Model: Seagate 4TB Cause of Damage: Physical head crash Issue: Physical head damage in HDD resulting in data inaccessibility. Approach: Looking for a matching donor; whereby a matching donor is found. Delicate head swap procedure to restore data accessibility while ensuring data integrity. Result: Successful recovery of data from the damaged HDD, preserving data integrity and preventing further data loss.

        Case 4: HDD Submerged in Water After Floods
          Case 4: HDD Submerged in Water After Floods

          Disk Type: Western Digital HDD Issue: Hard drive submerged in water after the recent flooding in Nairobi. Approach: We were able to repair the PCB, fix firmware issues, image the disk & extract data Results: All data was successfully recovered.

          Case 5 – WD MyCloud NAS Storage:
            Case 5 – WD MyCloud NAS Storage:

            NAS Model: WD MYCLOUD HOME DUOS Number of Drives: 2-drives RAID 1 configuration Issue: NAS RAID array failure leading to the loss of financial records and client databases. Approach: RAID array reconstruction and meticulous recovery of financial and client data. Result: Restoration of critical financial records and client databases, facilitating seamless business operations and client services.

            Case 6 – Western Digital Head Replacement: With Complex Firmware issues
              Case 6 – Western Digital Head Replacement: With Complex Firmware issues

              Hard disk Type: Western Digital 500GB HDD Hard Drive Model: Western Digital WD Issue: Head failure in HDD causing data loss and disk inaccessibility. Approach: Looking for a matching donor; whereby a matching donor is found Precision head replacement technique to restore HDD functionality and Meticulous Firmware repair procedure e.g rebuilding of module 190 Result: Complete recovery of data from the faulty HDD, safeguarding critical business information and preventing potential revenue loss.

              Case 7: Seagate Hard Drive Fell - Clicking Sound
                Case 7: Seagate Hard Drive Fell – Clicking Sound

                Disk Type: Seagate HDD Issue: Hard drive fell down and developed clicking sounds. Approach: We sourced for a matching hard drive donor that was used to swap/replace the failed read/write heads inside a cleanroom. We then repaired the firmware and extracted the data. Results: All company data was successfully recovered.

                Case 8: SSD Data Recovery  - Firmware Damage
                  Case 8: SSD Data Recovery – Firmware Damage

                  Disk Type: Solid State Drive – SSD Issue: SSD could not be accessed. Approach: We diagnosed the SSD and found out that it has a firmware damage. We repaired the firmware with our specialized tools and then imaged the entire disk for data extraction. Results: Family images and videos were successfully recovered.

                  Case 12: Formatted Disk
                    Case 12: Formatted Disk

                    Disk Type: SSD Storage Issue: The SSD was accidentally formatted Approach: We took a physical image of the entire disk, we then extensively deep scanned the entire disk and manage to locate the deleted data. We run an integrity test where a large part of the data was working and a small part required repair. Results: 95% of the data recovered but the rest was overwritten beyond repair.

                    Cleanroom & Laboratory

                    Our data recovery Nairobi Kenya is a fully equipped with advanced tools & equipment necessary for the restoration of documents from various storage devices. These includes:

                    • State-of-the-Art tools & Workstations
                    • Class 100 Cleanroom
                    • Specialized Tools and Equipment
                    • Secure Storage and Handling
                    Top data recovery experts in kenya

                    Tips for Preventing File Loss in the Future

                    1. Cloud Backup Solution
                      • To prevent loss in the future, it is crucial to regularly back up your files. Whether you use an external hard drive, cloud storage, or a combination of both.
                      • Having multiple copies of your file ensures that you can easily restore it if something goes wrong. It’s cheaper to backup files as compared to cost of retrieval in Nairobi.
                    2. Implementing Robust Cybersecurity Measures
                      • This includes using strong passwords, installing antivirus softwares
                      • keeping all systems updated to protect against cyber threats like malware and ransomware.
                    3. Training Employees
                      • Educating employees about best practices for information security is key in preventing accidental deletions or unauthorized access.
                      • Conducting regular training sessions on how to spot phishing emails and avoid risky online behavior can help minimize the risk of breaches.

                    Common Loss of Data Causes in Kenya

                    Information loss can be a devastating experience for individuals and businesses in Kenya. Here are the common cause of information loss;

                    1. Cybersecurity Threats
                      • Phishing Attacks
                      • Ransomware Encryption
                    2. Inadequate Data Backup Practices
                      • Lack of Regular Backups
                      • Failure to Use Cloud Solutions:
                    3. Physical Damage
                      • Natural Disasters:
                      • Dropping disk or pouring liquids on it ie water
                      • Power Surges
                    4. Human Error
                      • Accidental Deletion
                      • Mismanagement of Data
                    5. Software Failures
                      • Corrupted Files:
                      • Incompatibility Issues

                    Addressing these issues proactively can significantly mitigate the risks associated with data loss.

                    Data Recovery in Kenya Frequently Asked Questions (FAQs)

                    The cost of data recovery services in Kenya Nairobi for Logical Data Recovery ranges between Ksh 15,000 – Ksh 50,000 and Physical Data Recovery ranges between Ksh 50,000 – Ksh 100,000+ (Complex cases such as RAID, Servers, SSDs can exceed this range).

                    We understand Data recovery prices in Nairobi can be costly, hence the reason why we offer a flexible payment plan to allow payment in installments. Visit our data recovery in Nairobi Centre and get your data back.

                    If you’re wondering how much is data recovery in Nairobi? and whether it’s worth is, we do offer a flexible payment plan that will making it easier for you to get your data back.

                    NB: We offer a flexible payment plan.