External Hard Drive Data Recovery Services in Kenya
Losing data stored on your external or portable hard drive can be devastating. Important files, photos, videos and other irreplaceable data may suddenly become inaccessible due to external drive failure, accidental formatting, corruption, or physical damage.
But there is hope! Our data recovery lab in Nairobi specializes in securely recovering lost data from external and portable USB hard drives of any brand and capacity.

Types of Hard Drives We Handle
- External hard drives used for backup, storage and transfer of data
- Hard drives removed from laptops, desktop PCs, gaming consoles etc.
- SSD drives
- NAS devices and storage servers
- RAID configuratons
- And many other devices with hard drive data storage
Our Data Recovery Process
We utilize state-of-the-art tools and over years of data recovery experience to give you the absolute best chance to get your valuable data back. Here is our general external hard drive data recovery process:
- Diagnostic Evaluation – We determine failure cause, assess recovery complexity, and provide transparent pricing
- Recovery Preparation – Your drive is imaged to preserve existing data state and prevent further data loss
- Proprietary Recovery – We use customized solutions tailored for complex recoveries from external media
- Quality Control Check – Recovered data integrity & completeness is verified before being delivered
We Understand External Drive Complexities
External hard drives add complexity that make data recovery much more challenging compared to standard internal hard drives. Issues such as:
- Complex PCB/controller board failures
- Removable surface-mount memory chips prone to physical damage
- Heads parked resulting in platter damage when dropped
- Small form-factors leave little room for physical component swaps during recovery
Our engineers are experts at tackling these challenges to recover your valuable data.
Data Security is Our Priority
Maintaining data security, privacy and confidentiality is our top priority. Our facilities are access controlled and all storage devices are accounted for through chain of custody tracking from intake to final shipment. Your data will only ever be handled by trusted recovery engineers.
Contact Us for an In-Lab Evaluation
If you have lost access to important data stored on an external hard drive, contact our Nairobi data recovery lab today for an evaluation. We have helped countless businesses and consumers recover precious files when all hope seemed lost. Call or email us now to start the data recovery process!